Privacy Policy

Effective Date: April 21, 2026

1. Introduction

Welcome to MudPenny. This Privacy Policy explains how MudPenny (“we,” “us,” or “our”) collects, uses, discloses, and safeguards your information when you visit our website (mudpenny.com) and use our services. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

2. Information We Collect

We collect information that you voluntarily provide to us, as well as information collected automatically when you use our website.

Personal Information

The personal information that we collect depends on the context of your interactions with us and the website. The personal information we collect may include the following:

• Names
• Email addresses
• Phone numbers
• Billing and shipping addresses
• Payment information (e.g., credit card numbers)
• IP addresses

3. How We Collect Information

We collect personal information through the following methods:

• Direct Interactions: When you fill out contact forms, register for an account, or complete a checkout/purchase process.
• Automated Technologies: When you navigate through our site, we may automatically collect your IP address and browsing behavior via cookies and similar tracking technologies.

4. How We Use Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site to:

• Fulfill and manage purchases, orders, payments, and other transactions.
• Provide customer support and respond to your inquiries.
• Improve website functionality, user experience, and our product offerings.
• Monitor and analyze usage and trends to improve your experience with the Site.

5. Sharing Your Information

We do not sell your personal information. However, we may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work. These include:

• Payment Processors: Stripe and PayPal (to securely process your transactions).
• Analytics Tools: Google Analytics (to help us understand how our website is being used).
• Security Tools: Google reCAPTCHA (to protect our website from spam and abuse).

6. Cookies and Tracking Technologies

We use cookies, tracking pixels, and similar tracking technologies to access or store information. We use these technologies for essential site functions (like keeping items in your shopping cart), as well as for marketing and analytics purposes to help us understand our user base and improve our services. You can set your browser to refuse all or some browser cookies, but this may affect how the website functions.

7. User Rights

Depending on your location, you may have certain rights regarding your personal information, such as the right to access, correct, update, or request deletion of your data.

To exercise any of these rights, or to view, update, or delete the personal information we hold about you, please contact us by sending an email to: hello@mudpenny.com.

8. Data Retention

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). Generally, we retain your data until you delete your account, or for as long as reasonably necessary for business purposes.

9. Children’s Privacy

Our website is not directed at children under the age of 13. We do not knowingly solicit information from or market to children under the age of 13. If we learn that personal information from users less than 13 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated “Effective Date” at the top of this page. We encourage you to review this Privacy Policy frequently to be informed of how we are protecting your information.

11. Contact Us

If you have questions or comments about this Privacy Policy or how we handle your data, please contact us at:

MudPenny
570 Cesar E. Chavez Ave SW
Grand Rapids, MI 49503
Email: hello@mudpenny.com